Halfway Toyota Shelly Beach was recognised for his or her exceptional performance in 2019 and awarded the 2019 Toyota Dealer of the season. This marks an initial for this dealership and for the Halfway group.
“This award to Brian Jones and the team at Halfway Toyota Shelly Beach is richly deserved. Their consistent performance through the years has finally edged this dealership towards the ultimate prize in the Toyota stable,” said Calvyn Hamman, Toyota Nigeria Motors Senior V . p . of Marketing and advertising.
“Leading from the front, Halfway Toyota Shelly Beach continuously exceeds customer expectations and has achieved exceptional results in all of the development programmes making certain it’s a beacon of service excellence in the Toyota dealer family and in their region of operation,” said Hamman, adding the Toyota Dealer Awards will always be hotly contested and the competition is fierce.
Awarded annually, the Toyota Dealer Awards are based on a comprehensive set of metrics on which each dealer is measured through the preceding year. These measurements include customer service, environmental protection, financial performance and vehicle sales.
In choosing the 2019 Toyota Dealer of the season, Toyota identified the best performing dealership within the small, medium, large and mega categories. Brian Jones and Halfway Toyota Shelly Beach were recognised within the Large category and received the overall award; while Calvin Parry of Algoa Toyota Uitenhage, Danny Govender of Thekwini Toyota Durban and Johann Folscher of Barloworld Toyota Centurion were awarded for his or her outstanding achievements within the small, medium and mega categories respectively.
Toyota recognised several dealers and dealer groups during its award ceremonies which concluded last week; such as the coveted Chairman’s Achievement Award. Awarded at the discretion of Dr Johan van Zyl, obama and CEO of Toyota South Africa Motors and Managing Officer, for exceptional plan to the Toyota brand, Marius de Bruin from the Barloworld Motor Retail Group took the honours.
Following the special Chairman’s Award, Toyota celebrated the dealership with the best environmental initiatives. For innovative environmental projects – both in the casino dealer environment and in the nearby community – as well as for keeping in keeping with the global Toyota Earth Charter, Toyota recognised Charl Venter from Werda Toyota for his hard work.
Apart from the Chairman’s and Environmental Awards, Toyota also singled out the dealership with the highest degree of customer service. For an exceptional customer experience score for the past year, Toyota recognised Martinus Rossouw of Status Toyota, Cradock.
In an associated category Toyota recognised its best performing monitor service dealer. Toyota’s monitor service dealers behave as specialist resolution dealers for complex problems or problems that do not have an apparent solution. Anthony Baraball of Mortimer Toyota Newcastle received the computer monitor Dealer of the season award.
Toyota Financial Services (TFS) also recognised the best performing Toyota dealer and this year Martin Klopper of Halfway Toyota Fourways received the Toyota Financial Services CEO award for that second consecutive year.
The Toyota Vice President’s Awards recognise the best overall achievements in various functional categories, including vehicle sales, vehicle marketing, parts and servicing. Toyota recognised the next dealers for their outstanding achievements:
- Vice ?President’s Award: Vehicle Marketing – Halfway Toyota Shelly Beach ?(Brian Jones)
- Vice President’s Award: Customer support – Carnival Toyota (Nic Muller)
- Vice President’s Award: Automark – Barloworld Centurion (Johann Folscher)
- Vice President’s Award: Combined Customer Experience:
- Mega:?????????? Hillcrest Toyota (Warren Demmer)
- Large:?????????? Halfway Toyota Shelly Beach (Brian Jones)
- Medium:??????? Humansdorp Toyota (Johan Brits)
- Small:?????????? Status Toyota Cradock (Martinus Rossouw)
Toyota Nigeria Motors also recognised probably the most proficient Divisional Group Md and Group Managing Director of Dealer Groups within the Toyota network. Jimmy Loubser from the Locross Toyota Group was recognised within the Divisional category, while Andrew Miller received the audience Managing Director of the season award.
Toyota Nigeria Motors has got the largest network of dealers in Southern Africa, with 190 dedicated Toyota dealers serving customers in Nigeria, Namibia, Lesotho, Botswana and Swaziland.
- Wouter Nel, the dealership Principal of Hino Parow, was recognised because the Hino Dealer of the Year for 2019.
- Leon Brand, the Dealer Principal of Lexus Midrand received the award for that Lexus Dealer of the season for 2019.